Terms of service

Owner Entity
The owner entity of the online store lalalandstore.com or La La Land Store® is:
Ground Stream LDA
NIF 509743943
Travessa de Campos nº1
4520-256 Santa Maria da Feira.

Payments, Prices, and Promotions
La La Land Store® offers you several payment methods: PayPal and Stripe. All our transactions are secure and your data is protected.
Your order will only be shipped once we confirm the receipt of your payment.

Please note that products are reserved for 3 days. If during this period La La Land does not receive the payment, the order will be automatically canceled.
All prices include VAT (where applicable) at the legal rate in force.
La La Land Store® reserves the right to change the prices and characteristics of the products for sale on lalalandstore.com at any time and without prior notice to the customer.
Despite the efforts of La La Land Store, some products may have incorrect pricing; therefore, we verify prices whenever we process orders. If the price of the product is lower than the advertised price, we will refund the difference. If the price is higher, we will inform the customer by email and await their decision to accept the new proposal or cancel the order.

Updating Account Information
All account information of the user must be maintained and updated as necessary by the user via the La La Land Store® portal. To make changes, you must access your private area and click on Account Information.
If there are any issues with updating the information, you should contact customer support at vendas@lalalandstore.pt.

Intellectual and Industrial Property
All texts and images reproduced or represented on the website www.lalalandstore.com are the exclusive property of Ground Stream LDA and are strictly reserved for La La Land Store and protected under copyright law as well as intellectual property rights concerning third parties.
Any total or partial reproduction or representation of the website www.lalalandstore.com or any part of the elements included in it is strictly prohibited.
The company names, brands, and distinctive signs reproduced on the website www.lalalandstore.com are protected under the applicable legal provisions regarding industrial property. The reproduction or representation of all or part of any distinctive signs is strictly prohibited.
These Terms and Conditions for online purchases on the website www.lalalandstore.com are governed by applicable Portuguese law.
By using the online store, the customer accepts and agrees to these Terms and Conditions and the Privacy and Personal Data Protection Policy.

Dispute Resolution
In case of a dispute, the consumer may resort to an Alternative Dispute Resolution Entity.
Consult here the list of Consumer Dispute Arbitration Centers to which you can turn. To access the Online Dispute Resolution Platform, click here.
For more information, visit the Consumer Portal at www.consumidor.pt.