Shipping policy

All our products are shipped via CTT or Nacex and take between 1 to 3 business days to arrive at their destination for orders delivered in mainland Portugal. Deliveries to the islands take up to 3 business days. Deliveries to Europe take between 4 to 10 business days after dispatch.
All orders submitted and paid for by 2:00 PM GMT on business days will be dispatched on the same day.
If you are not at the address at the time of delivery of your order, it will be redirected to the nearest post office in the case of shipping via CTT.
When placing an order, you will be provided with the most appropriate carrier depending on certain factors related to your order, such as the payment method and delivery area.
Within Portugal (Mainland) we charge shipping fees of €5, for Portugal (Islands) €8, and for Spain €6.
Shipping costs to other countries vary depending on the product being ordered. Please contact us for a quote.
Note: Upon completing your order, our system allows you to choose a different delivery address. This is useful if you wish to send a specific order to an address different from your usual one, such as your workplace.
All products are checked before being dispatched by one of our team members.
Deliveries are not made on public holidays or weekends.
We are unable to deliver to P.O. Boxes.

Free Deliveries
In Portugal (Mainland), orders equal to or greater than €50 have free shipping, and for the islands, orders equal to or greater than €80 have free shipping. In the case of Spain, shipping is free for orders equal to or greater than €60.

International Shipping
Our store is set up to automatically calculate shipping costs and process orders for major worldwide destinations via Fedex and Nacex.
If you are unable to receive a quote directly through the website, please contact us at vendas@lalalandstore.com for a shipping quote. Please remember that your country may impose customs fees and charges on ordered products. These costs are the sole responsibility of the customer.